2 HRIS WORKDAY- Core HR Application Support Managers - CDI - Saint Ouen sur Seine (93)

You will be the main point of contact for HR players on the Workday application, reporting to the HR Stream Core Manager. On a day-to-day basis, you will be involved in supporting the Workday application (HCM) on an international basis (France, Spain, Belgium, UKCAN, Switzerland, Poland, etc.) and in continuous improvement initiatives.

Administration & Support

Contribute to the overall smooth running of the application

• Process, qualify and monitor incident tickets at N1/N2 level
• Monitor the resolution of incidents
• Assist users in applying Group processes

Carry out administration activities in Workday

• Manage SupOrg/Roles
• Correct data and cancel processes where necessary
• Administer implemented accounts
• Manage the mass update of certain data

Participate in non-regression tests and the updating of simple repositories

Implement a policy of continuous improvement

• Identify areas for improvement and propose them to the team
• Contribute to the improvement of data quality
• Working with key users to develop and promote best practice in the use of the tool
• Run webinars and help run the People community
• Create and maintain technical and functional procedures
• Help create and maintain incoming and outgoing flows
• Carrying out authorisation audits to ensure compliance with the RGPD

• At least 5 years' successful experience with SaaS HR tools (SF, Oracle, etc.) and Workday.
• Advanced knowledge of independent Workday support in an international context
• Knowledge of how interfaces work
• Professional English required, a second language would be a plus (German, Spanish, Dutch, Polish, etc.)
• Office package (Excel - advanced formulas, PPT, Word)

Communication

• Real fluency in oral and written expression (French and English)
• Ability to summarise
• Active listening skills
• Customer service oriented

Leadership

• Initiative, ability to challenge
• Aptitude for collaborative work

Work methodology

• Analytical and problem-solving skills
• Autonomy, organisation, curiosity
• Thoroughness, cross-functionality

Finally, we attach particular importance to Workday administrators acting responsibly and confidentially on a daily basis.

Awareness of RGPD aspects is recommended.

We are committed to diversity, gender equality and the employment of disabled workers.