Digital eHealth Programme Manager (M/F) – Permanent Contract – Monaco

Strategy and roadmap

• Conduct an assessment of the current situation: services deployed, usage patterns, institutions’ information systems, maturity of stakeholders, and legal and technical constraints
• Design and implement the multi-year eHealth roadmap for Monaco: target vision, prioritisation of projects, phasing, budgetary trajectory, dependencies and prerequisites 
• Define the target functional architecture for core services (identity, directory, messaging, document sharing, prescriptions), and produce simplified interface diagrams between systems, stakeholders and data flows 
• Monitor regulatory, standards and technological developments (in France, the European Union and internationally) and analyse the applicability of these frameworks to the Monegasque context 
• Take a proactive role in shaping strategic directions and innovation in digital health.

Programme management

• Lead and coordinate all programme initiatives, ensuring their overall coherence 
• Maintain the programme’s integrated schedule, manage risks and dependencies, and prepare trade-offs 
• Define and monitor key performance indicators (KPIs): progress, costs, quality, usage and adoption 
• Organise and chair committee meetings (steering committees, monitoring committees, technical committees, sector-specific workshops): agendas, supporting documents, minutes, records of decisions and follow-up on actions 
• Produce summaries and high-level reporting materials for senior management 
• Organise and maintain documentation (scoping notes, decision-making dossiers, reference frameworks, document repository)
• Monitor the programme in accordance with the Principality Government’s standards (timeline, cost, quality).

Administrative, contractual and financial management

• Monitor the programme’s budget (committed, spent, remaining) and contribute to the annual budget preparation 
• Manage the administrative cycle for services: requests for quotations, analysis and review of cost estimates, purchase orders, acceptance of deliverables, and checking and approval of invoices 
• Draft or review technical and functional specifications (CCTP) and tender documents; contribute to the analysis of tenders, in accordance with Monegasque public procurement regulations 
• Oversee service providers and software vendors: monitor contractual commitments, conduct performance reviews and manage variances.

Liaising with the wider ecosystem

• Act as the point of contact with business departments (Department of Social Affairs and Health, Directorate of Public Health) and, where applicable, with social security bodies (CSM) and healthcare establishments (CHPG, IM2S, CCM) 
• Ensure the proper allocation of responsibilities and tasks between the project owner (MOA) and the project management support team (AMOA) 
• Coordinate the contributions of internal teams (architecture, security, digital identity, data, operations) 
• Contribute to discussions with French and European digital health stakeholders on cross-border issues.

Change management and adoption

• Define, in conjunction with the Head of Operations, the deployment, communication and user support plans 
• Measure service usage and adoption, and propose corrective actions 
• Share best practice and help teams develop their skills in digital health issues.

You hold a higher education qualification in the fields of engineering, project management, public health or healthcare organisation management. You have at least 10 years’ experience in project and/or programme management, including at least 5 years in the digital health sector: as a provider of healthcare solutions, or in the role of head of information systems at a healthcare organisation or group.

Expertise in digital health

• Proficiency in core digital health services 
• Knowledge of reference standards and interoperability frameworks 
• Knowledge of French and European reference frameworks and the ability to assess their applicability in Monaco
• Knowledge of the personal data protection framework and the specific requirements relating to health data 
• Knowledge of the requirements regarding the hosting of health data 
• Good understanding of the organisation of healthcare, key stakeholders and the healthcare software market 
• Good understanding of the impact of the EIDAS v2 and EUDI Wallet projects on patient pathways and healthcare information systems 
• Ability to analyse legislation and regulations and to assess their implications for digital health infrastructure.
• Knowledge of the Monegasque healthcare system and Franco-Monegasque healthcare cooperation would be an advantage.

Programme management

• Proficiency in programme management methods and tools: integrated planning, risk management, key performance indicators (KPIs), dashboards, committee procedures and document management 
• Strong ability to synthesise and formalise information, with the production of high-level reports for bodies such as the COPIL
• Ability to produce simplified interface diagrams (workflows, functional architecture, data exchanges) 
• Proven experience in procurement and contracts: drafting tender specifications, analysing tenders, and administrative and financial monitoring (purchase orders, invoices, budget monitoring) 
• Ability to manage several projects simultaneously and prioritise between competing objectives
• Ability to manage relationships with multiple service providers, software vendors and contract holders 
• Awareness of information system security and compliance with personal data protection regulations 
• Fluency in French (reading, writing and speaking) and business English 

• Credibility and legitimacy amongst healthcare professionals and hospital management 
• Excellent interpersonal skills and diplomacy when dealing with a wide range of stakeholders (authorities, business unit management, healthcare professionals, software publishers) 
• Natural leadership and the ability to bring together cross-functional teams without a direct line of authority 
• Advisory approach: ability to challenge, present arguments and inform decision-making 
• Organised and meticulous 
• Excellent verbal and written communication skills, with confidence in executive-level communication formats 
• Ability to listen and explain matters clearly to end-users and business units 
• Discretion and a strong sense of confidentiality, given the sensitive nature of health data 
• Self-reliant, persevering and able to take the initiative. Able to organise one’s own time and prioritise tasks 
• Available and able to cope with a heavy workload

Would you like to be part of a high-impact project and put your skills to work on strategic initiatives? Please email your CV to pta@inforca.fr, stating your availability.

We are committed to diversity, gender equality and the employment of people with disabilities.

Only European nationals or holders of a residence permit issued by the Alpes-Maritimes Prefecture (06) are eligible for employment in the Principality.