N1 Support Technician - CDI - Monaco

• Diagnose and resolve incidents on workstations and peripherals.
• Supporting users in the use of digital tools.
• Create and track tickets in GLPI.
• Mastering and deploying workstations (students and staff).
• Taking part in monitoring IT projects and contributing to continuous improvement.

🔧 Your technical environment

• Windows 10/11, iOS, Apple.
• Office 365, Azure AD, Active Directory, GPO.
• GLPI for incident tracking.
• SCCM / Intune for asset management.
• Network skills: Wi-Fi, interconnections.
• Excel skills for monitoring and reporting.

• At least a bachelor's degree, with at least 1 year's experience in a similar support role.
• Ideally, experience in the education sector.
• Expected qualities: thoroughness, autonomy, discretion, good communication skills and ability to manage priorities.
• Fluency in French, technical English appreciated.
• Driving licence and mobility required (travelling to several sites).

• Position based in Monaco (frequent travel to site).
• Full-time, 5 days/week.
• Full face-to-face
• Start date: as soon as possible.

We are committed to diversity, gender equality and the employment of disabled workers.

Only European nationals or holders of a residence permit issued by the Préfecture des Alpes-Maritimes (06) are eligible for employment in the Principality.