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Operations Analyst - M/F - Mordelles

Posted on 24 Oct 2024
Job in Permanent
Remote Hybrid

Our client in the Insurance sector aims to meet the growing expectations of the Group's entities by delivering a service that is recognised as being at the level of best practice in the market, while helping to improve the Group's collective performance.

The role of the Information Systems Department is to provide the 25,000 users on a daily basis with the data and processing required for their activity, in compliance with service contracts; to guarantee the security and long-term viability of the Group's IT assets; to support the Group's commercial development in France and internationally; to develop new information systems and new technical infrastructures and to maintain existing systems.

Missions

The role of the EXPL Document Management team within the Customer Interchange and Contacts department is to :

  • Supervising the day-to-day management of operations.
  • Implementing industrialisation, anticipating and analysing requirements and drafting manufacturing procedures. Knowledge of a scheduler is desirable.
  • Coordinating the monitoring of operations actions on specific or sensitive operations.
  • Developing the various environments in order to secure production start-ups.
  • Checking the quality of operational preparations, schedules and results.
  • Monitoring and analysing incidents and the resumption of processing: implementing action plans to correct anomalies.
  • Ensuring compliance with operability standards, and the development and maintenance of technical and documentary repositories
  • Independently manage the day-to-day running of the document management perimeter
  • Drawing up and maintaining documentation

Know how

  • Windows Server 2008: advanced level
  • Linus: advanced level
  • Unix Aix: advanced level
  • Upcon or other schedulers: advanced level

More informations

The candidate will have to respect shift schedules.

During the year, he/she will be required to work ST R- rotations - six to seven weeks STR morning: 7:00 - 14:30 + Saturday morning 7:00 - 11:00 (Saturday off)

Six to 7 weeks STR evening (Monday to Friday 10:40 - 19:00). The other weeks will be standard working hours.

Outside the STR week, the candidate will be able to divide his/her time between face-to-face work at the Mordelles site and teleworking (2 days face-to-face on Tuesdays and Thursdays and three days teleworking).

Salary commensurate with experience.

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