You mention terms like "intuitive" and "easy". But how have you balanced the design of the site so that it meets the requirements of transparency and international compliance, while ensuring that the interface isn't too confusing for visitors?
All the site's complexity is to be found in the back office, because the measures must not be published without being linked to a ministerial decision. Yes, because the workflow is different depending on which body decides on the penalty. There are a lot of subtleties in the workflow, but the interface is very simple.
The question we asked ourselves was "As a user, what should we see on the site? As a user, what should you see on the site?": the list of ministerial decisions in detail, as well as the list of resulting measures and their explanations. As you'll see, the display is pretty straightforward. We've also added a page giving access to our API documentation.
The site for managing measures to freeze funds for the Government of Monaco
To build each workflow, how did you collaborate with stakeholders such as government authorities or sanctions experts?
As developers, we were in contact with the Direction des Services Numériques de Monaco (DSN) and their project manager. The project manager received operational directives from the Direction des Finances et du Trésor (DFT).
When we were designing the site, we realised that the core business was very complex.
We therefore rethought and proposed a number of improvements that were not necessarily expected, but which we felt were necessary.
To give you an example, we have automated the workflow and the newsletter (it is now created and sent each time a ministerial decision is published).
How do you manage the regular updates and maintenance of the site to ensure that it stays up to date with new regulations and sanctions?
We have made the DFT contributors independent thanks to the back office developed with Ibexa. First of all, the DFT receives the fund freezing measures and then, thanks to a tool developed in the back office, it can add a large number of new measures quickly and easily. The measures are then submitted for validation and inserted with their corresponding status (withdrawn, added, amended) in the appropriate ministerial decision. But each decision also has its own validation path: in progress, pending, etc.
When the ministerial decision is ready to be signed, we have ensured that we can generate the document for the Minister of State to sign. An attached XLS document is also
is also generated. These documents can then be downloaded to the front office.
Once the ministerial decision has been signed and published, a newsletter is automatically sent to all registered users. As I was saying, it keeps them up to date with the latest measures taken by the government.
Interview by Alisée, Digital Development and Events Manager at
Inforca, with Mathieu, Web Application Developer specialising in the back-end at Inforca.