Inforca présente GLPI project

Inforca & GLPI partnership

Inforca joins forces with GLPI, leader in IT service management. This partnership marks our commitment to digital transformation through advanced IT management solutions. This alliance aims to boost our customers' operational efficiency with innovative tools that support their development in the digital world.
Inforca présente GLPI project

What is GLPI?

GLPI is a free, open-source software package for managing IT infrastructure and associated services. It provides a complete solution for the administration of IT resources, including the management of equipment inventories, incidents, requests, problems and changes as part of IT service management (ITSM).

Inforca partenaire GLPI

Key GLPI features

  • Inventory management: automatic and manual tracking of hardware and software resources.
  • Incident and request management: Recording, tracking and resolving incidents and service requests.
  • Problem management: Identification, analysis and resolution of problems to avoid recurring incidents.
  • Change management: Planning and monitoring changes to the IT infrastructure to minimise the impact on service.
  • Reporting and dashboards: Reporting tools for data analysis and decision-making.

Benefits of this collaboration for Inforca customers

Our collaboration with GLPI offers our customers a more complete and personalised management of IT services. GLPI facilitates the management of our customers' inventories, incidents and requests, helping them to improve operational efficiency and reduce costs.

Thanks to GLPI, we can help our customers optimise their IT resource management, implement more responsive incident and request management, and improve change management to minimise the impact on service. The tool also features advanced reporting and knowledge management functionalities.

This collaboration enhances our range of services by offering tailor-made solutions adapted to the specific needs of each customer. The aim is to maximise the efficiency of their IT infrastructure, ensuring fluid, integrated management that supports their strategic objectives.