Digital Transition Project Manager - CDI - Monaco

Job description

As part of its role in the Principality's Digital Transition, the Department of Digital Services of the Prince's Government is leading a programme dedicated to modernising the business tools of the Department of Economic Development.

This programme aims to :

- Simplify/modernise the internal tools used by the staff of the Department of Economic Development, and

- and develop new digital tools and services for this department

- Simplify/modernise/make available new services for users in their dealings with the Economic Development Department (company directors, accountancy firms, local notaries, individuals managing non-trading companies, etc.).

The DDE's Companies/Modernisation programme has recently been entrusted with a new project, namely the complete overhaul of a business tool called "WORKFLOW", using Lotus Notes, and used by the Economic Development Department to receive and process applications to set up companies in the Principality.

The Enterprise programme is therefore looking for a project manager with experience, particularly in drafting functional specifications, to analyse the existing tool (mapping/functional description), gather information on the needs of the Economic Development Department and all the departments and divisions that use this tool or the future tool directly or indirectly (i.e. around thirty different contacts), and draft functional specifications for the target application. The assignment could then potentially continue with the phase of managing the development and implementation of the solution.

The project manager will work on a day-to-day basis as part of the Corporate Programme team and will be the point of contact for the business line and all the departments and divisions involved in the workflow modernisation project.

He/she will be responsible for ensuring the success of the projects within his/her remit, thereby contributing to the programme's objectives and expected results.

Activities

Identifying the needs and expectations of the departments and administrative divisions involved in the project;

• Prioritising the needs identified;
• Carrying out a detailed functional analysis of the existing tool;
• Drafting, in partnership with the business line, the functional specifications for the new tool;
• Analyse and assimilate procedures, operating methods and regulatory texts;
• Define success indicators and project constraints;
• Co-design and co-conceive the solutions to be implemented;
• Drawing up design documents and functional specifications;
• Monitor the implementation of the solution by integrators and publishers;
• Contribute to the security (certification) and personal data protection processes;
• Organising and coordinating the acceptance phases with business units and suppliers;
• Organising, coordinating and contributing to change management;
• Ensuring the proper use and adoption of the tools by the Economic Development Department's staff;
• Contributing to the operational launch of the new services to users and staff;
• Monitor the project's success indicators (staff and users);
• Organising, leading and reporting on project committees and monitoring projects in accordance with Princely Government standards (deadlines, costs, quality and customer satisfaction);
• Produce the necessary monitoring data to support the overall governance of the programme;
• Coordinating the activities of the various players involved;
• Apply the current DSN models;
• Disseminate best practice;
• Support and act as "digital expert" advisor to the business lines;
• Working in agile mode and reporting to Programme management;

Diplomas required

Hold a national diploma attesting to five years' higher education or a diploma recognised as equivalent by a competent authority in the country where the diploma was obtained.

Length of experience required

At least 10 years' experience in a similar role with genuine expertise as a project manager, having been able to implement the fundamentals of the agile method.

• Results and action-oriented, with a pragmatic approach;
• Significant experience in gathering, synthesising and prioritising requirements;
• Significant experience in writing functional specifications;
• Production of process maps;
• Good interpersonal skills in interactions with a variety of contacts, including functional, technical and business end-users;
• Ability to adapt;
• Ability to analyse, model and summarise;
• Ability to work alone on a project but also as part of a team;
• Ability to adapt to the technical environment and to liaise with IT teams (internal and external);
• Approved technical and functional skills;
• Sensitivity to the security of information systems and respect for personal data;
• Ability to manage several projects in parallel;
• Ability to make decisions based on priorities and demonstrate flexibility;
• Comfortable with iterative approaches;
• Strong digital culture

• Good interpersonal skills;
• Organised, rigorous and autonomous;
• Good oral and written communication skills;
• Team player;
• Good character;
• Resourceful and proactive;
• Availability and ability to cope with a heavy workload;
• Sense of public service;
• Good character and empathy;
• Fluency in French (reading, writing and speaking);
• Perseverance and initiative;
• Ability to organise working time

• Maximum number of teleworking days per week: 2
• Laptop, computer bag and headphones provided

We are committed to diversity, gender equality and the employment of disabled people.

This position is subject to specific eligibility conditions imposed by the Monegasque government, requiring candidates to reside in the 06 department. Proof of residence may be requested as part of the recruitment process.